Accessible Information Standard (AIS)

Do you have an disability, impairment or sensory loss & need to receive information? Here at Park Lane Surgery we want to make sure we can help you in any way we can, this is why we offer alternative ways to communicate as best we can with you.

Our AIS covers the needs of people who are deaf, blind, or deafblind, or who have a learning disability. This includes interpretation or translation for people whose first language is British Sign Language. We can also offer an interpreter is in several languages.

Please inform our reception team so we can make sure we can make these adjustments to help you.

For more information on AIS, please visit the NHS England website.

Accessible Information Poster